Privacy Policy

Last Updated: [Insert Date]

Welcome to Sports Tennis Gear! At tennispointstore.com, we value your privacy as much as you value your tennis performance. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or make purchases from our global tennis community (excluding some Asian countries and remote areas).

1. Information We Collect

To serve tennis enthusiasts worldwide with the best equipment and shopping experience, we collect:

• Personal Information: Name, email, shipping address, phone number, and payment details when you make purchases of court shoes, rackets, or other tennis gear.
• Transaction Data: Purchase history, products viewed (like specific court shoes or ITF-approved equipment), and payment method preferences.
• Technical Information: IP address, browser type, device information, and how you navigate our site (such as whether you browse Allround rackets or Junior rackets first).
• Communication Data: Emails sent to [email protected] and your responses to service messages.

2. How We Use Your Information

Like a well-placed serve, we use your data precisely to:

• Process orders for your tennis essentials and provide secure payment processing through our PCI-DSS compliant systems.
• Recommend products that match your playing style (such as suggesting clay court shoes if you purchase clay practice balls).
• Improve our website’s performance and your shopping experience, whether you’re browsing Backpacks or Comfort rackets.
• Send order confirmations, shipping updates, and respond to your service inquiries.
• Prevent fraud and enhance the security of your transactions with our advanced detection systems.
• Comply with legal obligations and enforce our policies.

3. Data Sharing and Disclosure

We play by the rules and only share your information when necessary:

• Service Providers: Trusted partners who help with payment processing (like PayPal), shipping, and website operations.
• Legal Requirements: When required by law or to protect our rights, users, or the public.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same intensity as a championship match point:

• All payment information is processed using 256-bit SSL encryption and tokenization technology.
• Data is stored on secure servers with limited access.
• We implement regular security audits and maintain PCI-DSS compliance.
• While we take reasonable precautions, no internet transmission is 100% secure.

5. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You may review and update your account information.
• Data Portability: Request a copy of your personal data in a structured format.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Marketing Opt-Out: Unsubscribe from promotional emails at any time.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

• Essential Cookies: Required for functions like secure checkout and remembering your cart items (like that Box of balls you considered).
• Performance Cookies: Help us understand how players navigate between All court shoes and Grass court shoes sections.
• Advertising Cookies: Allow us to show relevant offers for tennis gear you might like.

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve tennis players globally (except some Asian countries and remote areas), your data may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we offer Junior rackets, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our service evolves. Significant changes will be communicated through our website or email.