Last Updated: [Date]
Welcome to Sports Tennis Gear! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium tennis equipment. By accessing www.tennispointstore.com, you agree to these terms. Please read them carefully.
1. Our Tennis Community
Sports Tennis Gear caters to tennis enthusiasts worldwide (excluding certain Asian countries and remote areas), from recreational players to competitive athletes seeking:
- Specialized court shoes (All court, Clay court, Grass court, Carpet)
- Performance rackets (Allround, Comfort, Junior)
- Quality tennis apparel and accessories
- Training equipment and ball packages
2. Website Use and Intellectual Property
Your Responsibilities:
- Provide accurate account information
- Use the website only for lawful purposes
- Not reproduce or distribute any content without permission
Our Content:
All website content (logos, product images, descriptions) is property of Sports Tennis Gear and protected by intellectual property laws.
3. Product Information
We take pride in offering:
- Performance Equipment: ITF-approved gear meeting professional standards
- Detailed Descriptions: Each product page specifies materials, sizing, and intended use
- Authentic Products: We source directly from reputable tennis manufacturers
Note: Product colors may vary slightly due to monitor settings. For technical specifications, please contact our team.
4. Ordering Process
Order Acceptance:
Your order constitutes an offer to purchase. We confirm acceptance when we ship your items.
Pricing:
All prices are in USD. We reserve the right to correct pricing errors.
Payment Methods:
We accept: Visa, MasterCard, JCB, PayPal
Payment is processed at checkout. Your card will be charged when we ship your order.
5. Shipping Policy
Processing Time:
1-2 business days to prepare your order
Shipping Options:
| Method | Cost | Carrier | Delivery Time |
|---|---|---|---|
| Standard | $12.95 | DHL/FedEx | 10-15 business days after dispatch |
| Free Shipping | Free (orders over $50) | EMS | 15-25 business days after dispatch |
International Note: Delivery times may vary due to customs processing. Customers are responsible for any import duties or taxes.
6. Returns & Exchanges
Our Hassle-Free Policy:
15-day return window from delivery date
Return Process:
- Email [email protected] with your order number and reason for return
- Receive return authorization within 24 hours
- Ship items to: 4392 Flint Street, Saipan, US 96950
- Refund processed within 3-5 business days after inspection
Non-Returnable Items:
- Opened/used ITF-approved equipment
- Box of balls with broken seals
- Practice balls removed from packaging
Exchange Options:
We gladly exchange for size, grip, or color variations (when available).
7. Limitations of Liability
Sports Tennis Gear shall not be liable for:
- Delays due to customs, weather, or carrier issues
- Improper product use or maintenance
- Minor color variations from product images
- Consequential damages from product use
Our maximum liability is limited to the purchase price of the product in question.
8. Governing Law
These Terms shall be governed by the laws of the Commonwealth of the Northern Mariana Islands. Any disputes shall be resolved in Saipan.
9. Policy Updates
We may update these Terms periodically. Continued use of our site constitutes acceptance of changes.
10. Contact Us
For any questions about these Terms:
Email: [email protected]
Mail: 4392 Flint Street, Saipan, US 96950
Thank you for choosing Sports Tennis Gear. We’re committed to serving the tennis community with quality equipment and exceptional service.
The Sports Tennis Gear Team
www.tennispointstore.com
